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Legal

Refund and Cancellation Policy

This policy outlines current guidance for payment-related records and transaction support pathways.

Current policy position

  • Digital Shagun primarily facilitates invitation and event interaction workflows.
  • Shagun entries are recorded in product flows, while payment movement may involve external providers.
  • Refund outcomes can depend on the originating payment method and provider terms.

Cancellation and correction

  • Hosts should review records promptly from the dashboard.
  • Incorrect records should be handled through platform support and payment-provider processes as applicable.
  • Operational policy details should be finalized by the business owner before launch.